AirCodec Privacy Notice

This notice covers the AirCodec software and the FusionAir services it uses: licensing, the SIP server and updates. It does not cover this website. It is Section 8 of the AirCodec End User Licence Agreement (version 1.3, effective 9 October 2026), reproduced in full below, with the same terms put in plain words first. If the two ever differ, the agreement governs.

In plain words

  • Your audio stays yours. Call audio travels directly between codecs. FusionAir never receives, records or stores your programme audio, your emergency audio files, or the data you route through AirCodec. (Section 8.4)
  • To check your licence, AirCodec sends FusionAir a one-way code made from a network adapter's hardware address, the computer's name, the operating system and the processor type; the computer's name; the licence key and the email address on it; the AirCodec version; and the times AirCodec starts and shuts down. It checks about every six hours while it runs. (Section 8.2)
  • For SIP calls, FusionAir's SIP server handles each codec's SIP name, its network address and port, and the signalling for its calls and status checks. A SIP name is made from the email address on the licence and a tag from the computer's name, and the parties your codecs call, or are called by, can see it. (Section 8.3)
  • Update checks send nothing about you. AirCodec checks for updates only when you ask it to, and the check sends no data about you, your settings or your content. (Section 11.2)
  • Kept on your computer, not collected: your settings, connection profiles, passwords (stored encrypted by Windows), emergency audio files, and activity and changeover logs. (Section 8.5)
  • Never collected: your programme audio, your emergency audio files, the RDS or other data you route, your relay activity, your keystrokes or screen contents, crash reports, and analytics. (Section 8.6)
  • How long FusionAir keeps it: licence activation and validation records for the life of the licence and 24 months after it ends; start and shutdown records no longer than 12 months; SIP signalling records no longer than 90 days. (Section 8.8)
  • Your rights: you can ask to see, correct or delete this data by writing to legal@fusionair.net. Deleting the record of a licence that is in use deactivates its licence key. (Section 8.9)
  • This notice can change. FusionAir may change it, like the rest of the licence agreement, at any time. The current version is always on this page with its effective date, and a change that materially reduces your rights is emailed to the address on your licence. (Section 2.3)
  • Equipment and servers you connect to, such as other codecs, stream servers and your network, are outside FusionAir's control and have their own terms. (Section 8.11)

Section 8 of the licence agreement: Activation, data and privacy

8.1 Endpoints. In normal operation the Software communicates with:

  • https://broadcastnetworkmonitor.com/licadmin, Licensor's Licensing Service: activation, validation, deactivation, application start and shutdown events, and SIP name provisioning;
  • sip.sportscasterpro.com, Licensor's SIP Service: SIP name provisioning, registration, call signalling and endpoint status;
  • https://fusionair.net/softwaremanagement/updates/, Licensor's update service, only when you check for or download an Update; and
  • destinations you configure: other codecs and Connected Equipment, stream servers, Barix devices, SNMP managers, RDS encoders, and your router when you enable port opening.

8.2 Data sent to the Licensing Service. A Machine Identifier, being a one-way hash derived from a network adapter's hardware address, the computer's name, the operating system platform and the processor architecture; the computer's name; the Licence Key; the email address associated with it; the Software version; and the date and time of application start and shutdown. Validation takes place about every six hours while the Software runs. This data is used to bind licences to computers, to detect duplicate use of a Licence Key, to provision SIP names, and to support you.

8.3 Data sent to the SIP Service. To provision each Codec Instance's SIP name: a tag derived from the computer's name, with either the Licence Key and Machine Identifier or the email address associated with the Licence Key. While a Codec Instance is registered: its SIP name, its network address and port, and the signalling for its calls and status checks. A SIP name is formed from the email address and the computer tag, and is visible to the parties your Codec Instances call or are called by.

8.4 Media path. Call audio travels directly between endpoints. Signalling passes through the SIP Service; programme audio does not. Licensor does not receive, record or store your programme audio, your emergency audio files, or the data you route through the Software.

8.5 Data that stays on your computer. Your configuration, connection profiles, emergency audio files and settings, credentials (connection and incoming-call passwords are stored encrypted with Windows data protection), activity and changeover logs, and licence state remain on the computer under your control. Licensor does not collect them.

8.6 What Licensor does not collect. Licensor does not collect your programme audio, your emergency audio files, the RDS or other data you route, your relay activity, your keystrokes or screen contents, crash reports, or analytics.

8.7 Personal data. A Machine Identifier, a computer name and an email address may constitute personal data under some data protection regimes. Licensor processes them for the purposes in Sections 8.2 and 8.3, on the basis of performance of this Agreement and Licensor's legitimate interest in preventing unlicensed use.

8.8 Retention. Licensor retains activation and validation records for the life of the licence and for twenty-four (24) months after termination or expiry, after which they are deleted or irreversibly anonymised. Start and shutdown event records are retained for no longer than twelve (12) months, and SIP Service signalling records for no longer than ninety (90) days.

8.9 Your rights and contact. You may request access to, correction of, or deletion of the data in Sections 8.2 and 8.3 by writing to legal@fusionair.net. Deletion of an active licence record will deactivate the Licence Key. This Section 8 is Licensor's privacy notice for the Software. Licensor also publishes it, with a summary in plain words, at https://fusionair.net/air-codec/privacy.

8.10 Security. Licensor applies reasonable technical and organisational measures to its services but does not warrant that any transmission over the internet is secure.

8.11 Third-party destinations. Codecs, Connected Equipment, streaming servers and networks you configure or connect to are outside Licensor's control and are governed by their own terms.

Contact

FusionAir, LLC
PO Box 156
Smyrna, Tennessee 37167
legal@fusionair.net